Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future.
Your Responsibilities:
Design and implement operational best practices based on ITIL
Define and develop operating models for shared services provided in projects globally
Enable our DevOps and technical support units to maintain products and platforms and contribute to the company’s cloud adoption
Support international bids with the elaboration of operational concepts/requirements and cost calculation
Contribute to architectural blueprints to achieve a stable, secure, and scalable platform
Drive the onboarding of Operational Tools and Services, in collaboration with respective business owners
Oversee requirement capture, prioritization, testing, communication and deployment
Negotiate with and monitor potential sub-contractors
Your Profile:
At least 10 years of experience in Service Operations with a deep understanding of ITIL best practices (certifications are an asset)
Strong understanding of SAFe principles and agile methodologies including source control, iterative development, and rapid prototyping.
Able to lead tasks and efforts in a global support environment across multiple time zones and regions
Endurance to drive technological changes
A structured and independent way of working with excellent communication and presentation skills in a multi-cultural environment
English fluency
Good written and oral German
Our offer
We have a unique corporate culture, driven by family tradition since 1892. We strive to create a work environment conducive to personal growth, satisfaction and achievement.
You will be part of an international company with European roots and our Global Services Team
A hands-on onboarding with an experienced team to get familiar with the business and domain-related processes
Space for creating innovative solutions and ideas within a professional team practicing Agile methodologies
Social benefits of a modern company, e.g. Home Office, mobile device, flexible working hours, operating restaurants, meal discount, bridge days etc.
Possibility of participating in regular training (technical and personal development)
A market compliant gross salary of EUR 70.000 p.a. based on full-time employment, which can be adapted according to your qualifications and your job experience
Start date: as soon as possible, full-time position
Location: Vienna
Kapsch is proud to be an equal opportunity employer. We attach great importance to a balance in the diversity of our employees. Therefore, we welcome all applications without regard to gender, age, religious beliefs/ideology, sexual orientation, ethnicity or national origin.